Welcome to Maximum Plants. These Terms & Conditions govern your access to and use of our website, https://maximumplants.com/, and the products and services available through it.
By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, please discontinue using our website.
1. About Maximum Plants
Maximum Plants is an online plant store and nursery based in Lucknow, Uttar Pradesh, India. We aim to make plants, gardening products, and greenery accessible to our customers through convenient online shopping.
Business Contact Details
- Website: https://maximumplants.com/
- Phone/WhatsApp: +91 7376841090
- Address: 1/823 Vardan Khand, Vistar, Sector 1, Near Cambridge CMS School, Opposite Rohit Heights, Gomtinagar, Lucknow, Uttar Pradesh, India.
2. Eligibility and Use of the Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree to use our website only for lawful purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Provide false, inaccurate, or misleading information.
- Attempt to gain unauthorized access to our website, systems, or customer information.
- Interfere with the website’s operation, security, or availability.
- Copy, reproduce, or commercially exploit website content without appropriate authorization.
We reserve the right to restrict access to our website where misuse or a violation of these terms is identified, subject to applicable law.
3. Products and Product Information
Maximum Plants may offer indoor plants, outdoor plants, flowering plants, ornamental plants, gardening products, and other related items.
We make reasonable efforts to provide accurate product descriptions, photographs, prices, and availability information. However, please note:
- Natural variations: Plants are living products. Their size, shape, leaf patterns, colour, growth, and appearance may vary naturally.
- Product photographs: Images are provided for illustrative purposes. The delivered plant may differ slightly from the photograph.
- Seasonal availability: Plant varieties and stock may change depending on the season, growing conditions, and availability.
- Plant care: Growth and survival depend on factors such as watering, sunlight, temperature, soil, and ongoing care.
- Accessories: Pots, decorative items, or other accessories are included only when expressly mentioned in the product description.
We reserve the right to correct inaccurate product information and update product listings when necessary.
4. Product Prices and Offers
All product prices displayed on our website are stated in the applicable currency shown at checkout. Any applicable taxes, delivery fees, or additional charges will be displayed where applicable.
Prices and promotional offers may change without prior notice. A price change will not, by itself, alter the agreed price of an order that we have already accepted.
Promotional codes, discounts, and special offers may be subject to additional conditions, validity periods, and availability restrictions.
5. Orders and Order Acceptance
When you place an order, you agree to provide accurate and complete information, including your name, contact details, delivery address, and payment information where required.
After receiving an order, we may send an order confirmation or other communication. An order confirmation acknowledging receipt does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases involving:
- Product unavailability.
- Incorrect product pricing or listing information.
- Suspected fraudulent or unauthorized transactions.
- Incomplete or inaccurate delivery information.
- Delivery restrictions or circumstances that prevent fulfilment.
If an order is cancelled after payment has been collected, any applicable refund will be processed in accordance with our refund policy and applicable law.
6. Payments
Customers must complete payment using the payment methods made available at checkout.
You agree that:
- Payment details supplied during checkout must be accurate and authorized.
- You must not use another person’s payment method without permission.
- Orders may be subject to payment verification.
- An order may not be dispatched until the required payment has been successfully confirmed, unless an alternative arrangement has been expressly offered.
Maximum Plants does not intentionally collect or store complete payment-card credentials when payment processing is handled by an external payment provider. Payment transactions may be subject to that provider’s terms and privacy practices.
7. Shipping and Delivery
We aim to deliver orders to the address provided during checkout, subject to product availability and serviceable delivery locations.
Delivery times are estimates unless a specific delivery commitment has been expressly confirmed. Delays may occur due to weather conditions, transportation disruptions, operational issues, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and reachable contact information.
For live plants, we take reasonable care in preparing orders for dispatch. However, plants may experience some temporary changes during transit.
If your order arrives damaged, incomplete, or with a significant issue, please contact us promptly with your order details and clear photographs of the product and packaging. Any resolution will be handled in accordance with our applicable policies and legal obligations.
8. Cancellations, Returns, and Refunds
Cancellation, return, replacement, and refund requests are subject to the applicable policies published on our website and applicable consumer protection laws.
Because plants are living and perishable products, certain restrictions may apply to returns. Any such restrictions will be subject to applicable law and will not remove rights that customers are legally entitled to exercise.
If you receive an incorrect, damaged, or defective product, please contact our support team as soon as reasonably possible and provide your order number, a description of the issue, and supporting photographs where appropriate.
Refund eligibility, the refund amount, and the method and timing of processing will depend on the circumstances and the applicable policy.
Please review our published Refund & Returns Policy before placing an order.
9. Plant Care and Customer Responsibilities
Plants require appropriate care to remain healthy and grow successfully. Care requirements vary by species and may include specific watering schedules, sunlight exposure, humidity, soil conditions, fertilization, and temperature ranges.
Customers are responsible for selecting plants suitable for their environment and following appropriate plant-care instructions.
Maximum Plants cannot guarantee a particular growth rate, flowering outcome, fruit yield, or long-term survival because these outcomes depend on environmental conditions and care after delivery.
This section does not limit any rights or remedies available to customers under applicable law.
10. Website Content and Intellectual Property
Unless otherwise stated, the content available on our website, including text, photographs, product descriptions, graphics, logos, branding, and page layouts, is owned by or used with permission by Maximum Plants or the relevant rights holders.
You may access and use this content for personal, non-commercial shopping purposes.
You must not reproduce, republish, distribute, modify, or commercially exploit our content without prior authorization, except where permitted by law.
All third-party names, trademarks, and logos remain the property of their respective owners.
11. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, delivery providers, analytics tools, and social media platforms.
These services may operate under their own terms and privacy policies. Maximum Plants does not control every aspect of third-party websites or services.
The inclusion of a third-party link does not necessarily imply endorsement. Customers should review the relevant third party’s terms before using its services.
12. Limitation of Liability
To the extent permitted by applicable law, Maximum Plants will not be responsible for indirect or consequential losses arising from the use of our website or the inability to access it.
We are not responsible for plant deterioration caused by inappropriate care after delivery, unsuitable growing conditions, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability, warranties, or consumer rights that cannot lawfully be excluded or limited under applicable law.
13. Privacy and Personal Information
We may collect and process personal information necessary to operate our website, process orders, arrange delivery, provide customer support, and fulfil other disclosed purposes.
The collection and use of personal information are governed by our Privacy Policy.
Please review the Privacy Policy to understand what information may be collected, how it is used, and what choices or rights may be available to you.
14. Changes to These Terms
Maximum Plants may update these Terms & Conditions from time to time to reflect changes in our products, services, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.
We encourage customers to review this page periodically.
15. Governing Law and Disputes
These Terms & Conditions are governed by the applicable laws of India.
Any dispute relating to the use of our website or purchases from Maximum Plants will be addressed in accordance with applicable law and the jurisdiction of the competent courts, subject to any mandatory consumer rights or other legal requirements.
We encourage customers to contact us first so that we can attempt to resolve any concern promptly and fairly.
16. Contact Us
If you have any questions about these Terms & Conditions, an order, or our products, please contact us:
Maximum Plants
- Website: https://maximumplants.com/contact
- Phone/WhatsApp: +91 7376841090
- Address: 1/823 Vardan Khand, Vistar, Sector 1, Near Cambridge CMS School, Opposite Rohit Heights, Gomtinagar, Lucknow, Uttar Pradesh, India.
Thank you for choosing Maximum Plants. We appreciate your trust and look forward to helping you bring more greenery into your life.